My Account / Shop Registration

Downyourhighstreet.co.uk is FREE to join for UK independent retailers (you must have a physical store in the UK). There are no hidden fees, in order to drive visitors to the website and sales for you, we only take a 15% commission on sales (not including P&P).

Using the standard online shipping regulations, we abide by the 14 days returns law and you are paid 14 days after the customer receives the order. It is our goal to make your online experience as smooth and beneficial to your shop as possible.

The website has all the features to help you generate a successful revenue and showcase your shops information to a wider audience. Our team are always happy to answer any questions, they can be contacted emailed via info@downyourhighstreet.com or using the live chat feature. We look forward to working with your shop.

About You
Shop Details

Social Channel

Because shops sell products in our marketplace, we (DOWN YOUR HIGH STREET) have to request certain information about them. For example, the company name and description of a shop are shown to customers and serve to distinguish shops from each other; the address is used for shipping rate calculation.

However, we also request some personal data, such as first name/last name and emails address. Those are necessary for creating a shop's administrator account in our system. Shops work with the marketplace through such accounts. Email addresses are necessary because they distinguish administrators from each other. You sign in to the store by entering the email address you provide here. Names are necessary because a single shop can have multiple administrators—it is easier to handle accountability that way.

We also send account-related emails (such as order status notifications, password reset emails, and more) to the provided email address. For that reason we need to store your email address while you remain our customer. If you decide that you no longer want to work with our marketplace and would like to have personal data removed from our database (or if you’d like to get all the personal data associated with your account that we have), please send an email to info@downyourhighstreet.com.

If you believe that your personal data has been misused, you have the right to lodge a complaint with a supervisory authority. We’re obliged by EU General Data Protection Regulation to let you know about this right; we don’t actually intend to misuse your data.