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Contact Us

As a Customer, you are our Number 1 priority. We are always happy to hear from you as it helps us understand what you like about what we do and similarly what we need to do better.

If you would like our help with something or for us to answer a question or simply respond to a comment or suggestion, we are here to help you

There are a number of ways in which you can get in touch with us but each has a different response time as we are only a small team

Our Frequently asked questions page has lots of information that you can quickly get to that may answer your query without even having to contact us, so please use this in the first instance to see if this answers your query

If you can’t get the answer to you query in the FAQ section, our live chat should be able to respond to you within a minute or so and answer your query.

If you can’t get the answer to you query in the FAQ section, our live chat should be able to respond to you within a minute or so and answer your query.

If you can’t get the answer to you query in the FAQ section, our live chat should be able to respond to you within a minute or so and answer your query.

If you can’t get the answer to you query in the FAQ section, our live chat should be able to respond to you within a minute or so and answer your query.

We may request some of your personal data when you contact us for the sole purpose of handling your query. If you provide us with information on your health, race or ethnic origin ("sensitive data") or information relating to minors, you hereby consent that we process and use this information for the purpose you provided it to us. We will never share your data with third parties, except certain agents or suppliers if needed to process or answer your query. You can find more information about the personal data we collect from you and how we use it in our privacy policy

Postal Address

Downyourhighstreet.com
79 Wells Street, Fitzrovia, London W1T 3QN
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Opening Hours

Downyourhighstreet.com
Customer service team are available:
Monday to Friday: from 9am to 5pm